Information and Policy

Policy


All sales are final.

Calling in to make a reservation or booking through our online reservation system constitutes a sale. Southern Tier Balloon Tours holds the right to charge your card at any of the following: time of reservation, prior to your flight or after your flight.

There is a $100 cancellation fee for all reservations if, and only if, we allow the cancellation of a reservation. All sales are final. However, extreme circumstances will be taken into consideration.

We hold the right to charge full rate on a cancelled reservation.

Rescheduling within 5 days of flight date is not permitted and doing so will result in cancellation of your ride with no refund.

No-shows on the scheduled flight date will be charged full rate. If you need to reschedule more than 5 days outside of your flight date, we will work hard to make another flight date available for you.

All rides are valid one year from purchase date. Your adherence to this policy is greatly appreciated.

All sales are final.

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+1 (607) 222-7620

Safety is number one

We have thousands of hours of flight experience with a perfect safety record and we will do our best every flight to maintain that record.

Have a question or two about safety?
Contact us below and we’ll answer any questions promptly so you feel safe on your balloon ride.